mcitytotoTerms of Use

We at mcitytoto operate a sportsbook and gaming platform serving users in supported jurisdictions. These terms set out the rules that govern your account, deposits, withdrawals, and use of our services. By registering on mcitytoto, you agree to these terms and our privacy policy.

Our platform covers football markets (Liga 1, Piala AFF, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports (Mobile Legends, Free Fire, PUBG Mobile). We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet).

This page outlines your rights and responsibilities as an mcitytoto member, how we handle your account and funds, and how disputes are resolved. If you have questions about these terms, contact our support team through your account dashboard.

Account Registration and Eligibility

To open an account on mcitytoto, you must provide accurate personal information, including your full name, email address, phone number, and date of birth. We verify this information during registration and before your first withdrawal. You are responsible for keeping your account credentials secure and for all activity that occurs under your account.

We reserve the right to suspend or close any account that violates our terms, engages in fraudulent activity, or uses the platform in breach of applicable law. If we close your account, we will return any remaining balance to your registered payment method, subject to verification and applicable fees.

Deposits and Withdrawals on mcitytoto

We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. Deposits are processed immediately upon verification. Your deposit is credited to your mcitytoto account balance and is available for all markets and games on our platform.

Withdrawals are processed through the same payment method you used to deposit. We do not allow withdrawals to third-party accounts or payment methods. Your withdrawal request is subject to verification to confirm your identity and prevent fraud. Verification typically takes 24 hours; once verified, your funds are processed back to your payment method according to that provider's standard processing times.

We reserve the right to refuse or delay any deposit or withdrawal if we suspect fraudulent activity, money laundering, or breach of applicable law. If your withdrawal is delayed, we will notify you through your account dashboard and explain the reason.

Welcome Offer and Bonus Terms

We offer a welcome bonus to new members on their first deposit. This bonus is not automatic; you must claim it during the deposit process. The bonus terms—including minimum deposit amounts, eligible markets, and rollover conditions—are displayed in your account before you commit funds.

Our welcome offer is subject to the following conditions: the bonus is credited only after your deposit is verified; the bonus and deposit must be wagered a specified number of times before withdrawal; the bonus expires if not claimed within a set timeframe; and the bonus may be forfeited if your account is closed or suspended before rollover is complete.

We reserve the right to modify or withdraw our welcome offer at any time. Any changes apply only to new accounts registered after the change date; existing members retain their current offer terms.

Weekly Cashback and Tier Progression

We credit weekly cashback to all active members every Monday morning. Cashback is calculated based on your total activity volume across all markets on mcitytoto during the previous week. Your cashback percentage depends on your membership tier: Bronze, Silver, Gold, Platinum, or VIP. Higher tiers earn higher cashback rates.

Your tier is determined by your rolling 30-day activity. As you place wagers and play games, you accumulate points that move you up the tier ladder. Tier status is recalculated every 30 days; if your activity drops, you may move down a tier. Cashback is credited automatically; you do not need to claim it manually. Once credited, cashback can be withdrawn or reinvested in new activity.

1. Weekly cashback calculation

   We calculate your cashback based on your total activity volume from the previous week.

2. Tier-based rates

   Your tier determines your cashback percentage; higher tiers earn higher rates.

3. Automatic crediting

   Cashback is credited every Monday morning without requiring manual action.

4. Withdrawal or reinvestment

   Once credited, you can withdraw cashback or use it for new activity.

Referral Program

We reward members who refer friends to mcitytoto. When a friend signs up using your referral link and completes their first deposit, both you and your friend receive a bonus offer. The bonus is credited to your account within 24 hours of their deposit verification. There is no limit to how many friends you can refer; your referral earnings can grow as your network expands.

Referral bonuses are subject to the same terms as our welcome offer. Both the referrer and referee must complete account verification before bonuses are credited. We reserve the right to cancel referral rewards if we detect fraudulent referrals or abuse of the program.

Dispute Resolution and Settlement

We settle all wagers based on official results from the relevant league, tournament, or game provider. If you believe a settlement is incorrect, contact our support team within 7 days of the settlement with details of your dispute. We will investigate and respond within 24 hours. If we find an error, your account is corrected immediately.

We maintain a Result Table on mcitytoto that archives all match outcomes and game results. You can use this table to verify settlements and track your account activity. If a result is disputed or requires manual review, it is marked as "pending" until verification is complete.

Account Verification and Security

Before your first withdrawal, we require proof of identity (ID card or passport) and proof of address (utility bill or bank statement). Verification typically completes within 24 hours. We use this information to prevent fraud, comply with applicable law, and protect your account.

We encrypt all personal data and payment information using industry-standard security protocols. Your data is stored securely and never shared with third parties without your consent. You are responsible for maintaining the confidentiality of your account credentials and for reporting any unauthorized access immediately.

Jurisdiction and Compliance

mcitytoto's services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not operate under a specific license in Indonesia or any other jurisdiction; users access the platform at their own discretion and legal responsibility.

We comply with applicable anti-money-laundering and know-your-customer regulations. We may request additional information or documentation to verify your identity and the source of your funds. If you refuse to provide this information, we may suspend or close your account.

Limitation of Liability

We provide mcitytoto "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of our platform, including loss of profits, data, or business opportunities. Our total liability to you is limited to the amount you have deposited on mcitytoto.

We are not responsible for delays or failures in payment processing caused by your payment provider, your bank, or third-party service providers. We are not liable for technical issues, server downtime, or network failures beyond our control.

Changes to These Terms

We reserve the right to modify these terms at any time. Changes take effect immediately upon posting to this page. Your continued use of mcitytoto after changes are posted constitutes your acceptance of the new terms. We recommend reviewing this page regularly to stay informed of any updates.

Contact and Support

If you have questions about these terms or need assistance with your mcitytoto account, contact our support team through your account dashboard or email. We provide English-language support and aim to respond to inquiries within standard business hours. For account issues, deposit or withdrawal problems, or disputes, provide as much detail as possible so we can assist you promptly.

Your Rights and Responsibilities on mcitytoto

By using mcitytoto, you agree to use our platform only for lawful purposes and in compliance with these terms. You agree not to engage in fraudulent activity, money laundering, or any conduct that violates applicable law. You agree not to attempt to gain unauthorized access to our systems or interfere with our platform's operation.

We respect your privacy and protect your personal data according to our privacy policy. We collect information necessary to operate our platform, process your deposits and withdrawals, verify your identity, and comply with applicable law. Your data is stored securely and is never sold to third parties.

mcitytoto's services are available only where local law permits. If you access mcitytoto from a jurisdiction where online wagering is prohibited, you do so at your own legal risk. We are not responsible for any legal consequences arising from your use of our platform in violation of local law.